Measured Improvements In Both Efficiency and Control
With Relish Invoice AI embedded directly into the current systems, Specialty Smile Partners reduced duplicate payments and eliminated many preventable errors.
65 %
Touchless Invoice Processing
– 50 %
Exception Rates
– 52 %
Manual Data Entry
Major Challenges
Accounts payable operations faced increasing pressure, with invoice processing remaining heavily manual and difficult to manage efficiently as the organization scaled.
Frequent PO mismatches and incomplete submissions created additional back-and-forth, slowing approvals and increasing processing time.
As invoice volume grew, these manual processes became increasingly difficult to sustain, limiting the team’s ability to scale efficiently.
Strategic Outcomes
SSP implemented Relish Invoice AI, embedded directly within their enterprise system. This introduced a validation layer at the point of entry, ensuring invoice data is verified before it enters the workflow, without requiring changes to existing systems or processes.
With Relish in place, SSP can now automatically digitize invoices received via email or PDF and validate that data before submission. Invoice details are matched against purchase orders and contracts in real time, and any discrepancies are immediately flagged for review.
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