Their AP platform delivered real value for the AP team. But that benefit came at the suppliers’ expense, many struggled with the effort required to create accounts and learn to navigate the network just to submit an invoice.

Compounding the problem, a large share of the company’s indirect spend was non-PO, which made it difficult to obtain invoices in a structured, trackable way.

Shifting indirect spend onto POs and routing invoices through Relish Invoice AI drove a significant increase in invoice processing rates, turning a previously slow, manual bottleneck into a streamlined flow.

With many invoices now processed touchlessly, manual keystrokes dropped substantially, freeing team members from repetitive data entry so they could focus on new initiatives instead.

This standardized, uniform process gives Aunt Millie’s cleaner, more consistent data and a smoother connection between invoices and POs, backed by an ongoing partnership with Relish built around a collaborative partnership with the goal to work smarter, not harder.