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Best Buy Case Study

Best Buy achieves automatic supplier compliance and invoice processing with maximum efficiency.

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Measured Improvements Across Invoice Processing

Best Buy needed a forward-thinking, integrated solution that would not only fill gaps but also scale with its evolving business needs. Learn how partnership with Relish quickly brought AI driven automation to the tech retail leader.

$ 1.6 B

Annual Invoice Volume

330

Invoices/month

99.4 %

PO-less invoices

“With Relish, we found more than just a technology solution—we found a partner that understands the complexity of our business. Their AI-driven automation platform, flexible configuration, and exceptional support allowed us to modernize invoice processing while staying agile and in control.”

Russ

Russ Hunt

/

Director of Finance

Major Challenges

Incumbent OCR solution frequently mislabeled key invoice fields and dropped attachments altogether, leading to data integrity issues and manual corrections.

Existing tool struggled to associate invoices with correct requesters, and non-PO-based transactions further complicated automation.

Existing OCR process itself was outsourced, limiting Best Buy’s ability to make improvements or customizations.

Best Buy Head Office

Strategic Outcomes

With Invoice AI, invoices are processed significantly faster and with greater accuracy, reducing the time from receipt to payment and improving cash flow visibility.

In addition, Best Buy now benefits from reduced costs through the elimination of costly third-party consultants and faster change implementation.

Invoice AI provides adaptable scanning and workflow support, providing Best Buy with a vastly improved, seamless supplier experience.

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Leading Consumer Brands Like Best Buy Trust Relish

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Automate, Validate, and Enrich Supplier Data Like Best Buy

Data Assure automates, validates, and enriches your supplier data across tax IDs, addresses, bank details, sanctions & exclusions, and more, spanning over 110 countries to support global operations. It integrates seamlessly with ERPs and supplier-management systems so you can eliminate manual checks, reduce risk, and accelerate onboarding.

With real-time monitoring and auditable validation workflows, you enhance compliance, guard against fraud, and streamline your supplier lifecycle. Empower your team to focus on strategic supplier relationships, while Data Assure handles the data integrity your business relies on.

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Empower Your Finance Teams Like Best Buy

Invoice AI empowers your finance team with cutting-edge conversational and adaptive AI that automates invoice capture, validation, and approvals, eliminating manual effort and costly errors.

Our solution processes invoices faster and more accurately, supports over 110 languages, and ensures global compliance without the need for rigid OCR templates. Seamlessly integrated with SAP, Coupa, Workday, ServiceNow, and other enterprise platforms. Invoice AI helps your team reduce costs, improve cash-flow visibility, and focus on strategic work that drives business value. With intelligent analytics and configurable workflows, it continuously optimizes performance and adapts to your organization’s evolving needs. The result is a more agile, efficient, and future-ready finance operation that delivers measurable ROI across your entire invoice lifecycle.

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Integrate with your existing software

Easily extend and simplify your workflows with native Relish integrations and powerful APIs.

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Tools & Resources

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Webinars

Discover what customers and industry experts are saying about Relish.

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ROI Calculator

Calculate your potential savings with Relish Invoice AI.

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Supplier Onboarding eBook

Optimize your supply chain and procurement processes by integrating new suppliers efficiently.

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Case Study

Explore customer success stories and expert perspectives on Relish.

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Spend Matters Analysis

What do analysts think? Explore Spend Matters’ assessment of Relish.

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