Measured Improvements Across Invoice Processing
Best Buy needed a forward-thinking, integrated solution that would not only fill gaps but also scale with its evolving business needs. Learn how partnership with Relish quickly brought AI driven automation to the tech retail leader.
$ 1.6 B
Annual Invoice Volume
330
Invoices/month
99.4 %
PO-less invoices
Major Challenges
Incumbent OCR solution frequently mislabeled key invoice fields and dropped attachments altogether, leading to data integrity issues and manual corrections.
Existing tool struggled to associate invoices with correct requesters, and non-PO-based transactions further complicated automation.
Existing OCR process itself was outsourced, limiting Best Buy’s ability to make improvements or customizations.
Strategic Outcomes
With Invoice AI, invoices are processed significantly faster and with greater accuracy, reducing the time from receipt to payment and improving cash flow visibility.
In addition, Best Buy now benefits from reduced costs through the elimination of costly third-party consultants and faster change implementation.
Invoice AI provides adaptable scanning and workflow support, providing Best Buy with a vastly improved, seamless supplier experience.
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