Streamlined Invoicing, Improved Data Integrity, and Increased Processing
Las Vegas Valley Water District partnered with Relish Invoice AI to streamline PDF invoicing, strengthen data integrity before ERP entry, and increase touchless processing, ultimately giving staff more time for strategic priorities.
~ 80 %
Touchless Invoice Processing
50 %
Faster Cycle Times
50 %
Higher Labor Efficiency
Major Challenges
Despite already having an advanced procure to pay platform, many suppliers continued sending PDF invoices.
Invoice intake through email made it difficult to track status, respond to inquiries or maintain clean audit trails. The team lacked the centralized visibility and automated validation provided by Invoice AI.
Many suppliers insisted on long standing habits and explicitly stated they would not adopt electronic invoicing.
Strategic Outcomes
80% Touchless Invoice Processing: Most invoices now process without human
intervention.
Automation improved processing speed, shortened inquiry response times and created a clearer view into financial commitments.
Invoices flowed more consistently, exceptions decreased and communication improved across departments and with suppliers.
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