Exelixis Case Study

Exelixis Cuts Supplier Onboarding Cycle Time in Half with Relish Data Assure

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Measured Improvements Across Validations

With Data Assure automated supplier validation and HIPAA security practices, Exelixis has improved supplier onboarding cycle times while ensuring compliance.

13000 +

Supplier validations

5000 +

Bank account validations

419

Discrepancies flagged

“We’ve already seen an improvement of around 50% in the supplier onboarding cycle times, so the team can now focus on more value-adding work.”

Harsh Ganeriwala

Associate Director, Procurement Systems

Major Challenges

Exelixis’ supplier onboarding operations had no reliable way to validate supplier information. The only option available to the procurement team was to make manual phone calls to suppliers to confirm their details, a slow, labor-intensive process that consumed a significant amount of the team’s time.

The team tracked average supplier onboarding cycle time as its key operating metric, and that number was running high. On top of the operational drag, the tedious, repetitive nature of manual verification calls was contributing to broader engagement and morale challenges within the team.

Strategic Outcomes

Exelixis has already seen a 45–50% improvement in average supplier onboarding cycle time, directly addressing the slow turnaround that had been holding back new supplier engagements.

An unexpected benefit was a lift in team engagement and morale. Removing the tedious manual-calling workload directly addressed engagement issues the team had been facing, and the group now looks forward to expanding into bank account ownership validation for further gains.

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