Qualtrics XM Integration
- Automated direct data transfer to Qualtrics XM
- Seamless integration to trigger feedback requests
- Enable Standard Buyer & Supplier journeys in Qualtrics XM
- Spend planning & analysis to refine supply management strategies
Seamless integration to trigger feedback requests
Identify root causes of key trends and problem areas by triggering supplier feedback request invites after key events or on a periodic basis. Combine this experience data with operational data to present problems, potential solutions in Qualtrics XM dashboards that update in real-time. Watch our discussion with SAP CPO, Niko Kirner, on improving Spend Management with Supplier Experience.
Spend planning & analysis to refine supply management strategies
Perform data analysis in real-time and view in role-based dashboards to select the best supplier mix for performance/price ratio, and gauge supply availability for new products and services. Determine why suppliers are not responding to your RFx and if current suppliers are a good match.
Manage product and service delivery
Determine how to best work with your suppliers by understanding their financial health, early payments and discount options, PO process comparisons, and more.
Data transfer to Qualtrics XM
Automatically integrate your operational data into Qualtrics XM for powerful analysis, such as text analytics powered by Machine Learning, AI, and Natural Language Processing to surface top drivers and topics of supplier satisfaction.
Enables Standard Buyer Spend Journeys
Leverage your business intelligence and connect the moments that matter across the spend journey with your buyers including spend planning & analysis, source-to-order, product/service delivery, and payables.