Measured Improvements Across Supplier Compliance and Invoice Processing
The University of Tampa’s Business Services team needed a solution to confirm supplier account ownership rather than relying on submitted paperwork and manual checks.
233
Validations per month
282
Total validation failures
0
Fraud incidents
Major Challenges
The University of Tampa came to Relish after a costly fraud incident: a fraudster submitted what looked like a legitimate email requesting a supplier bank account change.
The university’s existing process relied on requesting an official bank letter before updating payment details, but the fraudulent documentation was convincing enough to pass that check.
The university made the change and ended up sending a large payment to the fraudulent account.
UTampa Outcomes
With Data Assure bank account ownership validation in place, the University of Tampa no longer depends on documentation that can be falsified to authorize payment changes, closing the gap that led to its original fraud loss.
Standardizing supplier verification eliminated the ad hoc, manual cross-checks the team relied on before, freeing the supplier administrator from repetitive lookups across separate government websites.
Faster verification has translated directly into faster operations: supplier setup and payment processing now move on a much shorter turnaround, letting the university pay suppliers more quickly while maintaining stronger controls.
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