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University of Tampa Case Study

Closing the Gap Fraudsters Exploit: Automated Bank Account Validation at UTampa

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Measured Improvements Across Supplier Compliance and Invoice Processing

The University of Tampa’s Business Services team needed a solution to confirm supplier account ownership rather than relying on submitted paperwork and manual checks.

233

Validations per month

282

Total validation failures

0

Fraud incidents

“When we sought out Relish, we loved a lot of the pieces, but the piece that stood out for us most was bank account ownership. We were like, this is what we need, this is spot on.”

Jeannette Smith

/

University of Tampa

Major Challenges

The University of Tampa came to Relish after a costly fraud incident: a fraudster submitted what looked like a legitimate email requesting a supplier bank account change.

The university’s existing process relied on requesting an official bank letter before updating payment details, but the fraudulent documentation was convincing enough to pass that check.

The university made the change and ended up sending a large payment to the fraudulent account.

UTampa Outcomes

With Data Assure bank account ownership validation in place, the University of Tampa no longer depends on documentation that can be falsified to authorize payment changes, closing the gap that led to its original fraud loss.

Standardizing supplier verification eliminated the ad hoc, manual cross-checks the team relied on before, freeing the supplier administrator from repetitive lookups across separate government websites.

Faster verification has translated directly into faster operations: supplier setup and payment processing now move on a much shorter turnaround, letting the university pay suppliers more quickly while maintaining stronger controls.

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Higher Education Institutions Trust Relish

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Automate, Validate, and Enrich Supplier Data Like the University of Tampa

Data Assure automates, validates, and enriches your supplier data across tax IDs, addresses, bank details, sanctions & exclusions, and more, spanning over 110 countries to support global operations. It integrates seamlessly with ERPs and supplier-management systems so you can eliminate manual checks, reduce risk, and accelerate onboarding.

With real-time monitoring and auditable validation workflows, you enhance compliance, guard against fraud, and streamline your supplier lifecycle. Empower your team to focus on strategic supplier relationships, while Data Assure handles the data integrity your business relies on.

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Empower Your Accounts Payable Teams Like the University of Tampa

Invoice AI empowers your finance team with cutting-edge conversational and adaptive AI that automates invoice capture, validation, and approvals, eliminating manual effort and costly errors.

Our solution processes invoices faster and more accurately, supports over 110 languages, and ensures global compliance without the need for rigid OCR templates. Seamlessly integrated with SAP, Coupa, Workday, ServiceNow, and other enterprise platforms. Invoice AI helps your team reduce costs, improve cash-flow visibility, and focus on strategic work that drives business value. With intelligent analytics and configurable workflows, it continuously optimizes performance and adapts to your organization’s evolving needs. The result is a more agile, efficient, and future-ready finance operation that delivers measurable ROI across your entire invoice lifecycle.

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Integrate with your existing software

Easily extend and simplify your workflows with native Relish integrations and powerful APIs.

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