Relish Data Assure
Relish Bank Account Verification Service
If you received a call from Relish asking you to confirm your company’s bank account information, this page explains what it was and how to reach us.
+1 (440) 305-7223
Monday to Friday, 9 AM – 5 PM CST
This line is for suppliers we contacted about a bank account verification.
Why we called
- One of your customers uses Relish to help verify supplier banking information before payments are made.
- When your company submitted or updated its bank account information, Relish first tried to verify those details using trusted data sources. If we are unable to confirm the information automatically, we may contact you directly to complete the verification.
- The call is an additional step to help confirm that the bank account belongs to your company and that the information provided is accurate.
Want to make sure the call is legitimate?
- Check the reference: The Relish agent can provide a reference tied to the banking information your company submitted. You can compare it with the supplier request or record in the system where you provided your information.
- Check with your customer: Contact your customer using the contact information you already have. They can confirm that a bank account verification is expected.
- Call Relish directly: If you missed our call or would prefer to call us back, reach us at +1 (440) 305-7223, Monday through Friday, 9 AM–5 PM CST.
Not what you were looking for?
This line only handles supplier bank account verification calls.
Frequently Asked Questions
Call us back on +1 (440) 305-7223, or wait for our call back
No. The phone call is the only channel. We do not accept bank details or documents by email, and we never ask for them that way.
Relish works on behalf of your customer to confirm the payment details you submitted, so your payments reach the correct bank account. We attempted to confirm your bank details other ways first. We’ll only ask you to confirm details you already gave your customer. We will never ask for banking passwords, full card numbers, or a payment, and we’ll never ask you to change your bank details over the phone. If you’d rather verify us first, call your customer contact directly, confirm they’ve engaged Relish, then call us back. For questions about the order or onboarding request itself, please contact your customer.